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Frequently Asked Questions

Before you book your luxury car rental with Sapphire Executive Travel, we understand that you may have some questions about the process. 

 

We’ve compiled some of our most commonly asked questions below to assist you. If your question isn’t answered here, don’t hesitate to contact us, and we’ll be glad to help.

Our rental process is quick and easy.

 

Just pick a car from our inventory, pay for the rental, show your proof insurance, and enjoy.

For autocycles and motorcycles, the minimum age requirement is 21. For cars and SUVs, you need to be at least 25 years old.

Yes. If there is any damage to the vehicle upon inspection, we’ll have to revoke the security deposit. In some cases, they would also be covered depending on the insurance policy.
The minimum time you can rent a car is four hours while the maximum is up to you.
You just need a copy of your insurance, a valid driver’s license, and a credit card or cash to pay for the rental.
Yes. As a way of thanking you for serving our country, we offer a discount for all active and retired US military personnel.
Regardless of the reason, we only give a maximum 50% refund if a rental has been canceled. This is a policy that we strictly implement.
Yes, we accommodate walk-ins. However, cars are usually booked weeks in advance.

No. As much as we are proud to have a 99% perfect track record for reservation accuracy, we don’t guarantee your vehicle selection, time frame, make & model, availability, price, or any other detail.

 

Sapphire Executive Travel reserves the right to amend your reservation at any time, with or without prior notice. However, you can rest assured that we always do everything to provide you with the best car rental experience.

While renting the vehicle, a member of our team will inform you of the mileage limit of the rental.
No. You only need an existing car insurance, a credit card, and a driver’s license. (Note: We can provide insurance for international drivers.)
Multi day discounts might be available depending on the rental duration and type of rented vehicle, so feel free to talk to us.
Yes. A client who will return their rented vehicle after the specified time will be subjected to a $250 late fee plus the prorated amount.

Why Choose Us?

Sapphire Executive Travel is proud to have the largest fleet of exotic and luxury cars in Houston. We offer a wide range of luxury car rental services for our clients.

Extensive Selection of Premium Vehicles

We stand out from the crowd with our extensive selection of luxury and exotic cars.

Dedicated Customer
Service

Customer service is at the heart of everything we do. From booking to return the car keys.

Flexible and Customizable Rental Plans

We offer flexible rental options that are customizable according to your needs.

What Our Clients Say?

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